P-KM
Phiwo - Kuhle Madubela
1 reviews | Active since Feb 2015
04 Feb 2015, 17:48
Lack of Service
I am utterly dispointed with the lack of service from Lemmy who is a Team Manger at Miway Insurance. <br> <br> As a client of Miway for over 5 years, i have received nothing but lack of feedback, and not keeping to a commitment made to me as a client by a team manger who is meant to be assiting clients and maintating their brand of doing things the clients way.<br> <br> It's been two weeks and I still have not received any feedback from him regarding my query. I have been told that he is not available to talk to me and that he will call me back, but that has not happened to date. <br> <br> Your clients should be your priority and I am not willing to stay with a company that does not value its clients.
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Replies (1)MiWay Insurance's replyOfficial
11 Feb 2015, 13:51Hello madubelapk,
We need to sincerely apologise for not getting back to you as promised, and for the run around you experienced trying to get your query sorted out! We're happy to report that an agent has since been in touch to assist, and we urge you to give us a call if you have any further questions or if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We need to sincerely apologise for not getting back to you as promised, and for the run around you experienced trying to get your query sorted out! We're happy to report that an agent has since been in touch to assist, and we urge you to give us a call if you have any further questions or if there's anything else we're able to help with.
Kind regards,
The MiWay Team
MiWay Insurance's reply11 Feb 2015, 13:51
Official
Hello madubelapk,
We need to sincerely apologise for not getting back to you as promised, and for the run around you experienced trying to get your query sorted out! We're happy to report that an agent has since been in touch to assist, and we urge you to give us a call if you have any further questions or if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We need to sincerely apologise for not getting back to you as promised, and for the run around you experienced trying to get your query sorted out! We're happy to report that an agent has since been in touch to assist, and we urge you to give us a call if you have any further questions or if there's anything else we're able to help with.
Kind regards,
The MiWay Team
