1 reviews | Active since Dec 2016
Lack of service
<p>I HAD MORE THAN THREE MONTHS AGO A CLAIM WITH MIWAY AND THEY USED THERE AGENT ACTION PANELBEATERS FOR THE REPAIR AFTER MANY CALLS AND STILL HAVE NO PROPER FEEDBACK ON REPAIR ALSO NO FEEDBACK FROM INSURER.I COMPAINT WITH THERE CUSTOMER SERVICED ALSO SEND A MESS. TO COMPLAINT EMAIL LINE NO RESPONCE. THREE WEEKS AGO I WENT TO PAY ACCESS WHEN I SEND FOR CAR IT COULD NOT START WHEN I SEND COUPLE DAYS LATER IT HAD FLAT TYRE ASWELL AS ADMIN PROBLEMS WHEREAFTER I WAS TOLD BY ADMIN LADY THEY WILL CALL ME BACK BUT NOT TO THIS DAY.I SEND TWICE NO JOY IS THIS GOOD SERVICE</p> <p> </p>
We are really sorry for any hassles you experienced during the process of your claim. We have passed your comment on and someone will be in touch to assist you.
Best regards,
The MiWay Team
We are really sorry for any hassles you experienced during the process of your claim. We have passed your comment on and someone will be in touch to assist you.
Best regards,
The MiWay Team
We hear you and we understand your frustrations, and we’re sorry that the repairs took longer than expected!
We have since been in touch with the repairer and they’ve assured us that your car has been repaired and returned to you! Please don’t hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
We hear you and we understand your frustrations, and we’re sorry that the repairs took longer than expected!
We have since been in touch with the repairer and they’ve assured us that your car has been repaired and returned to you! Please don’t hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
TWO DAYS AFTER I POSTED MY REVIEW I WAS CALLED BY BRANDON TELLING ME HE GOING TO SORT MY PROBLEM OUT AND CALL ME BACK BUT I NEVER RECEIVED A CALL FROM HIM SINCE THAN WEEK AGO MIWAY POSTED A REVIEW ABOVE SAYING THAT REPAIR DONE AND CAR RETURNED TO ME THATS A WEEK PAST NO CAR DELIVERED BACK TO ME SINCE THAT POST NO FOLLOW UP FROM MIWAY ASWELL FROM THERE AGENT NO FOLLOW UP AND NO CAR
HOW IS THAT FOR SERVICE
WHAT SERVICE
TWO DAYS AFTER I POSTED MY REVIEW I WAS CALLED BY BRANDON TELLING ME HE GOING TO SORT MY PROBLEM OUT AND CALL ME BACK BUT I NEVER RECEIVED A CALL FROM HIM SINCE THAN WEEK AGO MIWAY POSTED A REVIEW ABOVE SAYING THAT REPAIR DONE AND CAR RETURNED TO ME THATS A WEEK PAST NO CAR DELIVERED BACK TO ME SINCE THAT POST NO FOLLOW UP FROM MIWAY ASWELL FROM THERE AGENT NO FOLLOW UP AND NO CAR
HOW IS THAT FOR SERVICE
WHAT SERVICE
Thank you for your comments and apologies for the lack of service you experienced! We’ll get a claims advisor to get in touch to discuss your concerns.
Best regards,
The MiWay Team
Thank you for your comments and apologies for the lack of service you experienced! We’ll get a claims advisor to get in touch to discuss your concerns.
Best regards,
The MiWay Team
Please accept our sincere apology for the lack of service you’ve experienced!
Darren has since been in touch to discuss your concerns in more detail, and thank you for informing us that you have since referred your concerns to the Ombudsman for Short-term. We urge you to give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
Please accept our sincere apology for the lack of service you’ve experienced!
Darren has since been in touch to discuss your concerns in more detail, and thank you for informing us that you have since referred your concerns to the Ombudsman for Short-term. We urge you to give us a shout if you need any further assistance.
Kind regards,
The MiWay Team