BB
Boitumelo B

1 reviews | Active since Jul 2020

01 Apr 2021, 07:06

Lack of response from miway, app, call, email. Nothing

Lack of response on my claim. I need windscreen replacement. Logged a call on app, called, emailed. Can it take over 4 days to get attention. Left endless messages for them to call back. No call has been answered. Do they still exist

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply01 Apr 2021, 08:29
Official
We’re so sorry to hear that this has happened, and we can assure you that someone will be in touch shortly to sort this out and turn things around.  Best regards,
The MiWay Team
 
BB
Boitumelo B's update01 Apr 2021, 08:55
Reviewer Update
waiting impatiently
BB
Boitumelo B's update08 Apr 2021, 17:36
Reviewer Update
I got a call from the agent and all is sorted now. So maybe MiWay should put their call centre at Hellopeter for things to get done. Wil log a call here first for better service. thanks Hellopeter. You are valuable to our pains.