Lack of feedback

On the 22/04/2021 I called in to enquire about my premiums and I spoke to a lady by the name of Nikiwe. She confirmed that there is something wrong and she will have to listen to the calls and get back to me after 72hours...

72hours passed and I still had to follow up after I was promised feedback and the way forward. Mind you all I wanted was clarity and they deducted the amount in question. To my surprise they called me on a work number during working hours and they have countless times confirmed my cell number. The next thing I know Im getting an SMS that they have tried to call me.

I have been nothing but loyal and then this is the treatment I get... Rest assured Im going back to the shopping cart. MIWAY is really not your way, ke shap ka lena.