DR
Dylan R
1 reviews | Active since Mar 2014
15 Feb 2016, 13:43
Lack of customer service
The claim was logged on 09/02/2016 and I was asked for photos and then I was told to go to an assessment centre of theirs as my photos were not good enough which I did and even since I have not had feedback. I also called the call centre 3 times and was given the run around.
Helpful (0)
Replies (1)0
Replies (1)
MiWay Insurance's replyOfficial
19 Feb 2016, 13:13Hello dredred,
We need to unconditionally apologise for the lack of service you experienced, and we assure you that it is never our intention to frustrate you in any way!
We have since finalised your claim and again, we apologise for the inconvenience.
Please don't hesitate to give us a call if there's anything else we are able to assist with!
Kind regards,
The MiWay Team
We need to unconditionally apologise for the lack of service you experienced, and we assure you that it is never our intention to frustrate you in any way!
We have since finalised your claim and again, we apologise for the inconvenience.
Please don't hesitate to give us a call if there's anything else we are able to assist with!
Kind regards,
The MiWay Team
MiWay Insurance's reply19 Feb 2016, 13:13
Official
Hello dredred,
We need to unconditionally apologise for the lack of service you experienced, and we assure you that it is never our intention to frustrate you in any way!
We have since finalised your claim and again, we apologise for the inconvenience.
Please don't hesitate to give us a call if there's anything else we are able to assist with!
Kind regards,
The MiWay Team
We need to unconditionally apologise for the lack of service you experienced, and we assure you that it is never our intention to frustrate you in any way!
We have since finalised your claim and again, we apologise for the inconvenience.
Please don't hesitate to give us a call if there's anything else we are able to assist with!
Kind regards,
The MiWay Team