1 reviews | Active since Aug 2017
LACK OF CUSTOMER CARE
<p>So i had an incident on the 31 March 2017.</p> <p> </p> <p>it was not my fault to start with, i then had problems tracking my car with the Repair centre, my car was eventually sent to GM the glen to get fix and and all in this time i had no car. the value of the accident kept rising due to lack of excperience and incompetant people. i eventually got my car back 2 & half months later. ive had 2 phone calls regarding my excess recovery but still no more information has been passed on to me.</p> <p> </p> <p>if only Miway's slogan actually meant something to the Call Centre and Claims department.</p>
We are sorry to hear about your experience. We have assigned your note to our claims team and they will be in touch with feedback.
Best regards,
The MiWay Team
We are sorry to hear about your experience. We have assigned your note to our claims team and they will be in touch with feedback.
Best regards,
The MiWay Team
Apologies for not getting back to you sooner than expected Craig!
Kedumetse has since been in touch to discuss the excess recovery process. She’ll keep you updated moving forward and we urge you to give her a call should you need anything else.
Kind regards,
The MiWay Team
Apologies for not getting back to you sooner than expected Craig!
Kedumetse has since been in touch to discuss the excess recovery process. She’ll keep you updated moving forward and we urge you to give her a call should you need anything else.
Kind regards,
The MiWay Team
