1 reviews | Active since Jul 2016
lack of Costumer centric
<p>I had an accident on 30 April 2016, I called Miway for tow services they where not available the whole of that long weeked "Apparently they where moving office". I had to call couzins to get me someone who car tow me to saftey and i was Charged R500.00 and Miway does not want to reimburse me.</p> <p> </p> <p>My car was taken to Dentpro in Polokwane to fix it but those guys did not do a good Job on the car, they messed up the front and cables are not covered. I complained to them and the guy there told me to go and do it my self they are done with their part.</p> <p> </p> <p>I called miway i was transfared from one office to the other untill I felt i canot mantain the cost of calling them. i send an e-mail to them including the guys who were fixing my car and they turned a blind aye as to date they have not responded the e-mail i sent to them.</p> <p>What i am receiving from this guys is far from the picture i got from the advert and when they where recruiting me to join them</p>
Good day Matagane,
Apologies for the inconvenience caused for not being able to reach us!
We’ll get a claims advisor to call and discuss your concerns.
Best regards,
The MiWay Team
Good day Matagane,
Apologies for the inconvenience caused for not being able to reach us!
We’ll get a claims advisor to call and discuss your concerns.
Best regards,
The MiWay Team
Dear Matagane,
We need to sincerely apologise for the hassles you experienced and we assure you that it is never our intention to frustrate you in any way!
Quinton has been in touch to address your concerns with you in more detail and to discuss the way forward. He’ll await your photos as discussed and we sincerely apologise for any inconvenience you experienced! Please don’t hesitate to give him a call if you need any further assistance in the interim!
Kind regards,
The MiWay Team
Dear Matagane,
We need to sincerely apologise for the hassles you experienced and we assure you that it is never our intention to frustrate you in any way!
Quinton has been in touch to address your concerns with you in more detail and to discuss the way forward. He’ll await your photos as discussed and we sincerely apologise for any inconvenience you experienced! Please don’t hesitate to give him a call if you need any further assistance in the interim!
Kind regards,
The MiWay Team
Dear Miway
I am in contact with Quinton, we are working together towards resolving addressing the challenges.
Thank you for delegating someone to assist
Regards
Dear Miway
I am in contact with Quinton, we are working together towards resolving addressing the challenges.
Thank you for delegating someone to assist
Regards
