CS
Claudine S

1 reviews | Active since Jan 2023

30 Jan 2023, 17:06

Lack of communication from Miway

I am absolutely disgusted by the service I am receiving from Miway. I have been without a car for 4 weeks now because of the lack of communication from Miway. They don’t update me on the status of my car: my car had been taken from the panel beater to Toyota and when I called Miway they did not even know that my car was now at Toyota. I keep calling and emailing requesting and update and they don’t bother to respond. When I call and ask yo speak to the relevant people dealing with my claim, they are never available. I will never recommend them to anybody!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply31 Jan 2023, 08:01
Official
Thanks for being patient with us; we’re not happy our response to you was delayed. Our sincere apologies!  Your message is with the right team and one of our service agents will be in touch to see how we can fix this for you ASAP!
 
Best regards,
The MiWay Team