Kwandile Khanyile is the star that she is!

I need to thank Kwandile Khanyile, from the bottom of my heart, for her exceptional and professional manner she insisted me when I got into a car accident in May 2021. She was calm,reassuring,efficient,diligent and empathetic with my query. She was even done with her shift but she still followed up and called me to ensure that she transfers me to the claims department. As a first person of contact, she made me feel important and safe (she wanted to send security to wait with me while I wait for a towing vehicle,which I y humbly declined because the towing car came within 30 minutes of me getting into a car accident).

I am happy with the level of service and systems that Miway uses. They communication is top tier and their customer service is the best I have received from any other company,EVER!

I even qualified for a R1000 discount on my access amount (AMAZING) but what has made me want to continue being insured with this company is the constant feedback on the repair process of my vehicle and how the software they use, with the RARC allows me to see a step by step repair process of my vehicles (I even have pictures of my vehicle in each step).

I would also like to thank Tshepo Sekome for assisting me with my claims and ensuring that I receive my courtesy car timeously and for providing me with information with understanding the claims process better.

It has been a month since my accident and I will be receiving my vehicle within the next 7 days (quick right!) This means that the claims process and the repair process have taken a maximum of 40 days.

I am beyond happy with the service from Miway.Who wouldn't want to work for such a great organization? I know, I do!