AP
Ashlynn P

1 reviews | Active since Aug 2025

09 Dec 2025, 12:19

Krisen Govender is pretends to be nice but he is just a bully

Krisen Govender is pretends to be nice but he is just a bully. I am being harrassed just like the first claim I had with assumptions being made against me maybe because my young. The first claim I was taken back to a traumatic and dangerous place and once again I was asked to go to a dangerous place. I was told that Miway was being lenient with me for my first claim but they accepted me as a client. Miway is full of bullies especially the assessors, they pretend to care but actually don't when they ask to speak to the relevant people but when those people reach out their calls get declined. As the voice of my youth I will make it a point to tell my fellow university students about how Miway treats their clients. Having it my way is just for advertising and I will take this to the Ombudsman because this is unfair treatment. If Miway did not want to handle or pay out my claim just say so instead of harrassing your clients!!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply09 Dec 2025, 12:19
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team