DV
Dephney V
1 reviews | Active since Nov 2021
01 Jun 2023, 14:05
Kingsley masinga was very *********** and rude
I recieved the worst customer service from Kingsley Masinga whom restricted me from getting yhe corrwct information from the person who assisted me with getting the miway policy. He infringed my customer rights to the correct information and disclosure. He was very rude and arrogant and i dont appreciate that as a customer.
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Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
01 Jun 2023, 14:11We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply01 Jun 2023, 14:11
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's replyOfficial
02 Jun 2023, 12:03As per your conversation with the Customer Resolution Specialist Gugu Ndlovu, regarding your complaint, you advised that Dorkas the Business manager contacted you and managed to clarify everything. I am happy that your complaint is resolved.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply02 Jun 2023, 12:03
Official
As per your conversation with the Customer Resolution Specialist Gugu Ndlovu, regarding your complaint, you advised that Dorkas the Business manager contacted you and managed to clarify everything. I am happy that your complaint is resolved.
Best regards,
The MiWay Team
Best regards,
The MiWay Team