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Charmaine C

1 reviews | Active since Nov 2025

21 Nov 2025, 10:14

Kept me on hold for over 20 minutes during an emergency then put down the phone

Kept me on hold for over 20 minutes during an emergency then put down the phone. They called back 1 hour later to assist us while we waited on the side of the highway last night. I am not happy.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply21 Nov 2025, 10:16
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team