TN
Tshepiso N

1 reviews | Active since Sept 2021

01 Nov 2023, 14:08

Kenelioe Papo was an amazing help to me

Kenelioe Papo was an amazing help to me. She not only helped me with each request about making changes to my policy,she also listened intently and followed up with me when I had something else to attend to. The call cut multiple times and she called me back each time to ensure our communication was never broken. This is honestly a breath of fresh air for me when it comes to customer service in comparison to my previous experiences. Well done Kenelioe and I appreciate you and your help.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply01 Nov 2023, 14:09
Official
Wow, we just love your feedback for our team and we’re so proud of them for going the extra mile, and for keeping our promise of delivering excellent service! Thanks for sharing your positive service experience with us; we look forward to keep going the extra mile.

Best regards,
The MiWay Team