OM
Osborne M

1 reviews | Active since Jun 2011

04 Dec 2015, 12:22

Keep up the good work, thank you very much once ag

I am writing this compliment as a humble note of appreciation for the outstanding customer service provided by Nkosie Mthembu on managing to retain me to be with Miway, as I have a good relationship with them, since May 2012. I wasn't happy with the initial premium provided and he tried by all means to get me a reasonable premium. His ability to provide the resolution quickly exceeded my expectations and I appreciate his efforts.<br> <br> I really commend the prompt service provided by Nkosie Mthembu. He also advised me on other products/staffs that will meet my needs. Great service makes your customers feel that you care about developing a long-term relationship that means more than just making a premium.<br> <br> Keep up the good work, thank you very much once again.<br>

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply04 Dec 2015, 15:55
Official
Hello osbornem,

We're thrilled Nkosi went the extra mile to make you feel like the valuable client that you are! Thanks for complimenting his outstanding service delivery.

Kind regards,
The MiWay Team