KM
Khanyisile M

1 reviews | Active since Oct 2014

22 Jun 2020, 17:39

Keba - The friendly MiWay Agent to the Rescue

I am genuinely impressed by the service I have received today from MiWay regarding my plea for them to adjust the suggested increase on payment for my policy. I had expressed the reasons as to why I would need them to consider a slight decrease and Keba did just that, all with a friendly, understanding, sympathetic and enthusiastic tone. The inquiry was placed today via email and Social Media i.e. Twitter and the ammendments were made today. I am definitely a happy client. Thank you Keba for the help and excellent service. Please do, do the same towards the rest of the MiWay clients.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply23 Jun 2020, 08:21
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Keba is as enthusiastic about delivering awesome service as he is, and we’re so lucky to have him on our team. We’ll definitely pass on your wonderful message and we look forward to impressing you for years to come!  Best regards,
The MiWay Team