MD
Melissa D

1 reviews | Active since Mar 2018

19 Oct 2022, 16:44

Kamogelo from the retention department has provided me with customer service beyond my expectations

Kamogelo from the retention department has provided me with customer service beyond my expectations. I have dealt with a lot of call center agents for this year and this is actually the first time i can say 'now that is what i call customer service' meeting the customer expectations and beyond. Thank you for going the extar mile although i wanted to cancel my insurance, you still gave me the patience, understanding and the willingness to help me. I hope MiWay values you as you are one of a kind.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply19 Oct 2022, 16:45
Official
Thanks for the high praise for our team. We’ll let them know what a great job they’re doing.

Best regards,
The MiWay Team