MVDM
Michelle Van Der Merwe

1 reviews | Active since Oct 2019

01 Oct 2019, 11:44

Kagiso Makgalwa - Amazing service.

Possibly the friendliest company I have ever dealt with. They have always put me first, looked at what was best for me and not just what's gonna get them rich quick. The prices are great and the service is unbelievable.

I had a personal issue with my finances and called them regrettably telling them my situation. When I called in, they told me they will call me back so i dont have to pay for the call, they would take the cost upon themselves. When they called me back, they put me through to a gentleman that could help me, Kagiso Makgalwa. He went through my profile as I told him I didn't want to cancel but just put it on hold for now till I have all my ducks in a row. He went out of his way to try and find something that would suit my budget a bit better and give me the best value for money. This is a gentleman that had no motive for giving me a different package. It wasnt about making a quick buck on commission because it was already an existing order and much less than what I was paying. He genuinely cared about me and the service he was giving me. Thank you so much Kagiso Makgalwa. You are an amazing person and an amazing employee to MiWay.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply01 Oct 2019, 12:10
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Kagiso is enthusiastic about delivering awesome service and we are so proud of him for going out of his way so that you can do things your way. We’ll be sure to show him the recognition he deserves, and we look forward to impressing you for years to come!

Best regards,
The MiWay Team