TM
Thabang M

1 reviews | Active since Aug 2019

05 Nov 2019, 15:13

*** Service

i was involved in an accident on the 13th of June 2019. Everything was taking care of very quickly by miway. After my car was fixed i dealt with Justin Smith from legal department. The guy is completely incompentent, i have been chasing him from 2 months to resolve the claim with the insurance company that is liable to pay fro the cost of fixing my car. it is 5 months since i was in accident and this claim has not been closed. My policy is under-review and it will be increased my 700. The service from miway is horrible. Promises and promises they dont keep.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply05 Nov 2019, 15:42
Official
We’re so sorry to hear that your service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. We have escalated your concerns and one of our agents will be in touch to assist you shortly!

Best regards,
The MiWay Team