JUST UNACCEPTABLE!

<p>I have never experienced such utterly bad and *********** service from any insurance company. Miway has proved to be slow, inefficient and uninformed. There is no doubt in my mind that I will be changing insurance providers after my claim is finalizeded.</p> <p> </p> <p>Herewith an explanation:</p> <p> </p> <p>On 1 December 2016, an identified driver skipped a red light ad crashed into my front right - The driver 100% admitted fault as substantiated by 4 cameras. I logged a claim through my insurance company, named MIWAY. On the 5th of December my car was towed. Through the course of my car being in the possession of MIWAY, I phoned them REPEATEDLY with no avail and only on 20 December, TWO WEEKS LATER, was my car FINALLY assessed and approved. Please note, I had to once again throw several tantrums.</p> <p> </p> <p>A rental vehicle was given to me on 7 December for my 30 days. On 6 January, as according to my contract, my rental car had to be returned. I AM NOT RESPONSIBLE FOR MY CAR TAKING 2 WHOLE WEEKS TO BE ACCESSED and insisted on my rental period being extended as fairly expected. This has STILL NOT BEEN attended to. I expect my rental to be extended for the *********** period of my car being unaccessed.</p> <p> </p> <p>I have made countless calls to managers etc. and still haven't been assisted. How disgusting!</p> <p> </p>