Just tried to update my house address that is 1

Just tried to update my house address that is 1.5 kilometer from where I used to stay (same area), my premium would have gone up by R50.00 per car. Everything else stayed exactly the same, parking conditions etc. I tried speaking to Fatima Mohloai to see if they can help me keep my premium the same, did not help me AT ALL. Tried again, got through to Zanele Mvalase this time, which ended up helping me to keep my premium almost the same (still went up 🙄). Just to find out the only reason my premium stayed the same is because they adjusted my excess on one of the vehicles by R600 more. This was not even communicated to me. Extremely poor service for someone that's been with them from 2017. Definitely switching in the near future.