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Nadia N

1 reviews | Active since Apr 2022

04 Apr 2022, 19:59

Just got to my parking bay at my new place of employment

Just got to my parking bay at my new place of employment. When I observed that I have a flat tyre. I've never changed a tyre before so I called MiWay for road side assistance. Call answered by Enock Lemola. Very professional and assisted immidiately. He could hear the panic and uncer*****y in my voice and assured me that assistance is on the way. Within 30 minutes help arrived. He called twice before agent arrived and once more after I received assistance. He's helpful manner made my experience with MiWay worth the while. I'd love to say thank you so much for assistance in an uncertain and new environment. I didn't even know the address of the company but he still manage to assist. The world needs more people like you.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply05 Apr 2022, 12:42
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Enock is as enthusiastic about delivering awesome service as he is, and we’re so lucky to have him on our team. We’ll definitely pass on your wonderful compliment!

Best regards,
The MiWay Team