1 reviews | Active since Jun 2015
Jumping at the chance NOT to Insure
<p>I tried to add a specified item onto my policy this morning with Miway via their app. I received a reference number that someone would contact me shortly. That was at 11h08. At 15h45 I had still not received any feedback from them. So I called the Call Centre. First call - they could not find my reference number ( ********** 7). Second call - I got transferred to another dept. who "could help". Instead, when querying why the price quoted was 75% more than SANTAM quoted me, I was informed that, because I mentioned I would only load the cover temporarily while shopping for a cheaper rate, they were NOT ALLOWED TO INSURE ME. Well, Miway, I will move all of my policy away from you when I find a cheaper alternative. Got to love your "business rules". I cannot believe I found someone who actually makes SANTAM look good at customer service. Well done MiWay.</p>
Thanks for your comment, we'll get an agent to give you a call and assist.
Best regards,
The MiWay Team
Thanks for your comment, we'll get an agent to give you a call and assist.
Best regards,
The MiWay Team
Thumbs up to Mmapaseko for sorting out my issues today. Thank you and well done Mmapaseko!
Thumbs up to Mmapaseko for sorting out my issues today. Thank you and well done Mmapaseko!
Thanks for letting us know how nicely you were assisted.
Best regards,
The MiWay Team
Thanks for letting us know how nicely you were assisted.
Best regards,
The MiWay Team
