DH
Doodah H
1 reviews | Active since Jun 2015
24 Jun 2020, 10:14
I've had it!
A loyal client with MiWay for over 3 years but you get the worst treatment ever. At the beginning of lockdown they mentioned that our premiums will be decreased by about 5% (great understandable) fast forward to a month later the increase my premium. Okay I get that its the annual increase however should that annual increased not be waived considering that my car has been parked for over 3 months and only gets used for going to the store. To date I am still awaiting my excess recovering from a claim from over 2 years ago. The call center service is terrible. I cannot begin to describe the pain I have gone through with this company over the years. Time for a change.
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Replies (1)MiWay Insurance's replyOfficial
24 Jun 2020, 15:16Thanks for taking the time to write to us. We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply24 Jun 2020, 15:16
Official
Thanks for taking the time to write to us. We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
