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Saul S

1 reviews | Active since Nov 2023

17 May 2024, 11:07

I've been with miway for more than 10 years, I am in the process of making a claim and I cannot get through to anyone since Tuesday, I have tried the whatsapp chat and the 646464 helpline, I have asked my claim handler to phone me multiple times to no eff

I've been with miway for more than 10 years, I am in the process of making a claim and I cannot get through to anyone since Tuesday, I have tried the whatsapp chat and the 646464 helpline, I have asked my claim handler to phone me multiple times to no effect. I have been without a car for almost 3 weeks now.

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Replies (4)
MiWay Insurance
MiWay Insurance's reply17 May 2024, 11:08
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team
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Saul S's update19 Jun 2024, 15:13
Reviewer Update
still going on. so ***
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Saul S's update21 Jun 2024, 11:57
Reviewer Update
Another update, its a month later. amazing.
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Saul S's update22 Oct 2024, 09:12
Reviewer Update
this took just over 3 months, miway eventualy told me to F off and paid me a tiny settlement. I hope anyone insured by miway thinks again. There is a reason they aren't even rated in the top 10 of all motor inusrers in south africa according to Forbes and Statista’s rankings