NP
Nondumiso P

1 reviews | Active since Dec 2022

24 Apr 2025, 10:19

It’s all rosey when they sign you up for joining their insurance ,you get more than 5 calls from their agents but when you are faced with traumatic events ,there’s no one available to call and walk you through ,you come across arrogant claim advisors like

It’s all rosey when they sign you up for joining their insurance ,you get more than 5 calls from their agents but when you are faced with traumatic events ,there’s no one available to call and walk you through ,you come across arrogant claim advisors like Makhothalo Moleko who is dealing with my claim ,she lacks empathy and will be sending rude emails and pretending be calling you with no success ,this lady is busy asking me to send a picture of the item that’s ****** .I’ve heard people complain about this company when handling claim ,my experience has not been a pleasant one .

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Replies (1)
MiWay Insurance
MiWay Insurance's reply24 Apr 2025, 10:21
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team