KW
Kenneth W

1 reviews | Active since Dec 2016

09 Dec 2016, 09:38

Its all about "Competence"

<p>I was hospitalised for a week and on being discharged I called the person who was to bring my vehicle to me - only to be informed that it would not start - my vehicle always gets serviced at the same place and hence I asked them to call them and request assistance. After an hour of not being able to get hold of the dealership I called MiWay and spoke to Nkosinathi from the Kosmosdal branch pertaining to roadside assist - which I to date have never needed and hence was not sure how this works. </p> <p>I had literallly not ended the call with MiWay when I was informed that the "roadside" assistance had already arrived. </p> <p>A follow up call from MiWay within minutes to affirm that all is sorted just affirmed that there still is companies in this country who understand "customer" care and apply it with ease. </p> <p> </p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply09 Dec 2016, 10:19
Official

This is the kind of feedback we love to hear! We are happy that your recent experience with us has been a pleasant one.

Best regards,
The MiWay Team