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Mologadi M

1 reviews | Active since May 2019

22 Nov 2024, 22:28

It would be better to cancel your claim and move on

I had the traumatic experience with MiWay, in my time of need I was treated like a ******** and even encouraged to cancel my claim, after experiencing double losses in a space of week. I guess they are right you only get the best service from insurance when you paying them and turn into an enemy when it's time to claim. Thank you MiWay for adding to my traumatising end to the year 2024.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply22 Nov 2024, 22:30
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team