It was convenient to use WhatsApp interface with chat bot and then have consultant chat with me about my query

It was convenient to use WhatsApp interface with chat bot and then have consultant chat with me about my query. Puleng Leqoalanes was the consultant who assisted me and called me back and my policy was updated with tracker information quickly. She did it on the call with me and although she made me aware of other additional services she did not push sales when I declined and was very pleasant.