1 reviews | Active since Jul 2016
It Doesn't Pay to Name Drop with Mi"*********"Way
<p>As a "loyal" MiWay client, I thought it would be a good idea to recommend someone to sign up for car insurance via the "Name Drop" tab on the App. My friend received the name drop notification, did the online quote, and MiWay never phoned them. A month later my friend received a reminder that he has been name droped, so he decided to give MiWay a call to sign up because the online quote system doesn't work. And I do have the name drop notification to verify that he did sign up because of this. Five months later I decided to give MiWay a call to find out when am I getting my R 1,000.00, then I was informed that because of the way the person signed up wasn't the way they wanted it I am not getting anything. Then the unhelpful and unwilling call center agent informed me that the manager will give me a call back. It has been more than a week and I haven't heard a word from them...</p> <p>This person became a client of MiWay because of me and they don't even thank me for it. MiWay doesn't appreciate their clients nor do they care what happens to them.</p> <p>Because of this I truly believe that MiWay is ********* and immoral and I will not recommend anyone to sign up with MiWay. If they are willing to do this, just imagine what they will do when it comes to paying a claim or the so called MiRewards...</p>
Good day Douw
We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you.Thanks for giving Inno a chance to discuss your concerns with you in more detail and to help.
We’re happy to hear that your trust in us has been restored and that you’ve decided to stay with us. Please give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
Good day Douw
We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you.Thanks for giving Inno a chance to discuss your concerns with you in more detail and to help.
We’re happy to hear that your trust in us has been restored and that you’ve decided to stay with us. Please give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
