Issurance done Theirway

<p>I logged a claim with Miway on the 9th July, a WEEK later it was towed, it took them another week to authorise the claim, On Monday I called the authorised panelbeater to check on the progress and they told me the vehicle is not on their site, we then ventured into tracking it down. Only today we find that it's at another panel beater, then Miway goes and changes the authorisation and never minded to inform me. The initially approved panel beater contacted me to inform me of the cancellation. Three times today have I been on their live chat thingy and got disconnected everytime. I think I now have spoken to all of their consultants. Now even their "hold song"is ringing in my head as I held for a long time. 3 weeks after the claim and nothing has been done to it, This is frustrating to the core. Insurance done whose way? definately not mine</p>