Issue was not resolved with my claim

Issue was not resolved with my claim. Dissatisfied with the outcome of the claim, they insist that there was no issue with the washing machine. However, upon return of the washing machine to us, the same issue still persists. I requested the washing machine be tested in my presence. However, the machine was delivered without me being present at home. The agent, Queton Bosak, does not keep you updated. He is reactive as he only responds when you request feedback, mostly does not respond to emails. He is also not mutual, as he sides with the vendor appointed by Miway and ignores what the client states.