mK
melanie K

1 reviews | Active since Apr 2011

24 Jan 2025, 08:27

IRATE CUSTOMER/MIWAY

I have a policy with Miway , premium to go off on the 1st of every month - it has been going off on the 31st I let it slide . This morning I wake up to see it was debited last night !! I phone the call centre and get a rude gentleman who wants a copy of MY bank statement to verify thus I said no !! Check eith your finance department. I then ask to speak to a manager and he says it won’t make a difference he will tell you the same thing !!! I say I am going to write a review on Hello Peter and Facebook I was basically told by him fo do it won’t make a difference !!!

Is this a company I’m trusting to insure my goods !!

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply24 Jan 2025, 08:28
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team

Best regards,