MP
Martin P
1 reviews | Active since Jan 2016
18 Jan 2016, 10:48
Invalid Movie Vouchers
After joining Miway I got 4 movie vouchers for Nu-Metro, valid until July 2018. The first time I went I was informed that the vouchers are invalid. I felt like a ******** trying to pull a fast one.<br> <br> After numerous phone calls and waiting on the phone for hours for assistance, I was told that the matter was escalated to the marketing dept. and I will received a call back as they don't accept phone calls from clients.<br> <br> Needless to say that I have yet to receive any response from Miway and wonder if I have a real claim , whether I will receive the same abhorrent and disgusting service. I will take this further if I don't get a response timeously.
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Replies (1)MiWay Insurance's replyOfficial
19 Jan 2016, 16:53Hello psytrance1968,
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Our Service provider has since been in touch to assist with the voucher issue, and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Our Service provider has since been in touch to assist with the voucher issue, and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
MiWay Insurance's reply19 Jan 2016, 16:53
Official
Hello psytrance1968,
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Our Service provider has since been in touch to assist with the voucher issue, and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Our Service provider has since been in touch to assist with the voucher issue, and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
