SC
Shazain C

1 reviews | Active since Dec 2020

05 Feb 2025, 09:51

**** Insurers

I am writing to express my complete dissatisfaction with the service provided by Miway. From the moment I signed up, the experience has been nothing short of disappointing. [The excess to claims are not as discussed, excess is made so high that they only cover a small portion not to mention the poor customer service, lack of transparency but they are quick to ***** your money. I have been paying my premiums but no luck when it comes to claims, they're a **** if you ask me.

Despite my repeated attempts to address my concerns, I have been met with unhelpful responses and unprofessional behavior. It is clear that MiWay does not prioritize their customers, and I would not recommend their services to anyone.

If you're considering an insurance provider, I strongly suggest you look elsewhere. There are much better options that offer quality service and care for their clients.

I will be taking my business elsewhere and advise anyone reading this to do the same.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply05 Feb 2025, 09:52
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team
SC
Shazain C's update05 Feb 2025, 10:21
Reviewer Update
I don't need you to get back to me at all. Keep your lies and bad business.