kN
kwena N
1 reviews | Active since Dec 2019
16 Mar 2023, 14:09
insurance payout
I have a car insurance cover with this company called Mi way for +- 10years and have never missed a payment and I have been in an accident over a month ago and I have a courtesy car that was available for month(30days) and its been over the month and the car is gone and there is still no pay out have been in communication with them to date I don't have a car and still no pay out this is the worst experience of my life. Don't use this insurance company trust me you won't get help they sell lies it was nice when they took my money but now they can't pay out.
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Replies (2)
MiWay Insurance's replyOfficial
16 Mar 2023, 14:17It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply16 Mar 2023, 14:17
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you. Best regards,
The MiWay Team
The MiWay Team
kN
kwena N's updateReviewer Update
16 Mar 2023, 16:54the audacity of not acknowledging my complain by not even returning a call just to understand what is really happening clearly means that its ok for you to see me walk when I paid for the services when I don't have a car; I want Clarification BCOB tomorrow or I'm taking this further to the media will start as little as SABC if I don't get feedback.
kN
kwena N's update16 Mar 2023, 16:54
Reviewer Update
the audacity of not acknowledging my complain by not even returning a call just to understand what is really happening clearly means that its ok for you to see me walk when I paid for the services when I don't have a car; I want Clarification BCOB tomorrow or I'm taking this further to the media will start as little as SABC if I don't get feedback.