1 reviews | Active since Jul 2016
Insurance *****
<p>I insured my car with miway,i had a an accident and submitted a claim,my policy document says I'm insured for retail value of my car. I submitted a claim an miway came up with a new document date a day after my policy document which state that I'm insured for market value. The premium on the two policy documents are different and I've been debited the premium on my policy document, which a lady at miway said it was just a "Quote" and not the real policy document. Why have I been debited the premium on the "quote" and not insured for the value of the "quote". This document only shows up now and they claim to have emailed it to me when I took up my insurance. And when I took up the insurance I received my documents via post,why was this new doc posted as the Quote was??</p> <p>This is just plain *****. I have been taken from pillar to post. Everytime I speak to a different person telling me a different story.</p>
Good day Jacob,
We need to sincerely apologise for any hassles you experienced, and we assure you that it is never our intention to frustrate you in any way!
Olga has since been in touch to discuss your concerns, and we confirm that we have authorised and settled your claim! Please don’t hesitate to give us a call if you need any further assistance!
Best regards,
The MiWay Team
Good day Jacob,
We need to sincerely apologise for any hassles you experienced, and we assure you that it is never our intention to frustrate you in any way!
Olga has since been in touch to discuss your concerns, and we confirm that we have authorised and settled your claim! Please don’t hesitate to give us a call if you need any further assistance!
Best regards,
The MiWay Team
