JM
Julie M

1 reviews | Active since Jul 2020

10 Jul 2020, 13:59

Insurance dispute

I had a ******* on the 30th June at 1940 from my garage with is a free standing building attached to the main house by a wall with a gate in it. My garage has a security gate with a minor modification to the lower to allow access for my dog which sleeps in the garage. A number of my power tools were taken and with the aid of my workbench/table the goods were removed over the 1.8 metre perimeter wall. Myway have rejected my claim as they state that no forced entry was visible. I feel this is justly unfair as my garage has a passive installed which is connected to my alarm system but only active when the house is activated when we retire to bed. i would not recommend Myway to any other person as it appears that they do it Theirway when it comes to a claim.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply10 Jul 2020, 16:45
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.  Best regards,
The MiWay Team