1 reviews | Active since Nov 2011
Insurance Claims
Hi Peter<br> <br> My car was ****** on Saturday 24/01/2015 and I log a case with the Police at Gezina (Moot).After terrible sad back when I arrive at home log the case with miway via on line and wesbank. On Monday an agent send me an e-mail wanted to assess the car which I don't have and call me on my cell phone which send her to Voice mail but I did mention the alternative number to reach me(Claims number :C606299)<br> <br> I spoke to the Agent call Blayne @ *** who promise to escalate it to the Management saying my case was wrongfully log which is very weird, now I don't know what to do and even letter was send to me that according to the arrangement I have done with Crystal which I never spoke to her and decide to reject my claims because am UN contactable <br> <br> Now is going to be a week without the service and I have to ask people to assist me to get the copy of the SAPS A1 statement , which is difficult to get because I have to travel where SAPS dockets are store (different area) No help from my insurance.
Please accept our sincere apology for the miscommunication, and for any inconvenience it has caused you!
Thanks for giving Blayne a chance to step in and make things right, and please don't hesitate to give us a call if you need help with anything else!
Kind regards,
The MiWay Team
Please accept our sincere apology for the miscommunication, and for any inconvenience it has caused you!
Thanks for giving Blayne a chance to step in and make things right, and please don't hesitate to give us a call if you need help with anything else!
Kind regards,
The MiWay Team
