JP
Jere P

1 reviews | Active since Aug 2016

10 Aug 2016, 13:31

Insurance Claim- Jere Platt

<p>I would like to report the worse and most terrible customer service that i have ever experienced. I was involved in a car accident last week and since last week i have been struggling to get proper feedback from the insurance. I want to cancel my insurance as i need to sort this out. they keep sayign that they will contact me back and nothing is happening. i will report this at the umbudsman as well. I will insure that i post this on various social media platforms. Say it with my database of over 10 000 people. Someone better contact me NOW!!!!!</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply10 Aug 2016, 16:28
Official

We need to sincerely apologise for the hassles you experienced!

Sanet will have a look into your claim, and give you a call to discuss.


Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply18 Aug 2016, 11:09
Official

Dear Jere,

We need to unconditionally apologise for the lack of service you experienced!

Sanet has since discussed your concerns with you in more detail, and we assure you of our commitment to get the claim finalised ASAP. Please let us know if there’s anything else you need in the interim!


Kind regards,
The MiWay Team