Insurance Claim from Mi Way

<p>On the 20 Dec lighting struck my house and had no electricy , once the issue was resolved I released that my Tv's ans home theatre system was damanged by the lighting . I logged a call immediatly on the 21 Dec and an as*****t was done ,by the insurnace where by an assesor came out .Up to date I have not had any response from Miway every time i call them they waiting for someone to approve something .When requesting a Snr Manager they forever in meetings without calling me back as promised .I have spoken to 5 consultants and no one can provide me with feedback . This is a business but to meit seems like they all not qualified to deal with customers , the reason for my statement is that most Insurance Co will give you turn around time in this case Im the only one following up with them no RESPONSE what so ever.It is so frustrastring that you have this dark cloud hanging over you it was holidays and I could not even enjoy watching or listening to music .My claim number C805871- Sandile ********** was they cosultant that advised that he is dealing the claim , 5 consltants later still no feedback,if i knew this i would have stayed with my previous insurance, and is really considering moving my insurance.</p>