Insurance Claim C849916

<p>I logged this claim almost 3 weeks back, I don't have a courtesy car which i taught i was paying for every month with my monthly premiums and was surprised with terms and conditions of getting courtesy car ("if claim is rejected I will pay for the days I used courtesy car for") also I supp**** you with all the requested info, going out of my way trying to get A1 forms from police station.</p> <p> </p> <p>I feel like I am being ill treated on this claim and there's no priority being put in place on it. Everyday I have to follow up on status update of the claim with you.</p> <p> </p> <p>I met with Senior Claims Assessor last week Friday and he advised if at least by Wednesday he will have something for me.</p> <p>Even gave me figures for buying back the car i still ran around trying to get and see how possibly will that assist me as I informed him I am currently not looking forward on any installments as my car was paid off.</p> <p> </p> <p>I understand all the processes that need to be followed and I was patient enough, I asked a simple thing to get my work parking tag from the windscreen of the vehicle still today he has not reverted with any feedback regarding that, last time i heard about this is when he told me he will get hold of SMD and send me their details tocollect the tag.</p> <p> </p> <p>I have been with Miway for 4 years now and enjoyed the service, I understand each claim is different but not like this, I even thanked Miway for the Mi-rewards I received but now seems like I must be sorry for my loyalty.</p> <p> </p> <p>All I am getting is arrogance from Claims Assessor\Advisor, with no email etiquette to clients.</p> <p> </p> <p>"My claim is not a normal claim not sure if because I am black and I must be interogated for a claim where I have submitted all the requested info in my claim and been open to assist wherever I was required."</p> <p> </p> <p>Right now I am so angry at the way Miway treated me, not sure if I can recommend anyone further.</p>