JB
JB B
1 reviews | Active since Mar 2022
14 Nov 2024, 11:14
Insurance claim
I am beyond frustrated. After waiting over 29 days for an assessor to inspect my car, there’s still no progress. I was instructed to go to a MiWay-approved panel beater to get quotes, which I did promptly. Yet, despite my repeated attempts to get answers, I’m still getting absolutely nowhere. They keep dragging me around in circles. This level of service is completely unacceptable.
Helpful (0)
Replies (3)0
Replies (3)
MiWay Insurance's replyOfficial
14 Nov 2024, 11:30It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply14 Nov 2024, 11:30
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
JB
JB B's updateReviewer Update
14 Nov 2024, 12:08I will be waiting,
JB
JB B's update14 Nov 2024, 12:08
Reviewer Update
I will be waiting,
JB
JB B's updateReviewer Update
15 Nov 2024, 16:46Such an horrible service received from this company.
How can a company operate this way? What type of customer service are they providing to the people ?
They have no clue of what customer service is at all.
How can a company operate this way? What type of customer service are they providing to the people ?
They have no clue of what customer service is at all.
JB
JB B's update15 Nov 2024, 16:46
Reviewer Update
Such an horrible service received from this company.
How can a company operate this way? What type of customer service are they providing to the people ?
They have no clue of what customer service is at all.
How can a company operate this way? What type of customer service are they providing to the people ?
They have no clue of what customer service is at all.