Insuarance Claim dispute

My daughter was involved in a rear-end accident on Sunday morning while driving to church, caused by a drunk driver. She reported the incident the same day to MiWay Insurance. She only received feedback on Tuesday and was told the claim would not be approved because the accident was considered “minor,” with an unreasonable explanation that the car would need to have rolled multiple times to qualify for repairs. This response is unacceptable, and we request a clear explanation and review of the decision.

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