Inspection after Tracking device installed???????????

I've never been so annoyed with my so called long time insurance. Now, I bought a new vehicle in July, 2018 Model which the insurance requested I an forced to install a tracking device, which I did and still pay for it extra! I have been receiving smses that I am not insured because my vehicle hasn't been inspected?????????????/what nonsense is this? You installed a device in my vehicle then you want to inspect it? I sent email to Thobekile Sibanyoni who hasn't got back to me since to query this, used the app to request call back and finally called myself the call center & Spoke to Nompumelelo who I felt she doesn't know what she was talking about as she said I need to take the vehicle for inspection so they can see that the vehicle is in the same condition??????????????/ what does that mean? I work for a competitor & never heard anything like that in my insurance history. Even asked does she understand what a tracking device is. I am not happy at all, this doesn't make insurance sense to me & worse I have to use my own costs & time to go there ?I was not even advised I will need to do that, then you sent me the smses I am not insured & you debit my money every month. If this is not resolved I better cancel my insurance & insure elsewhere. The agent didn't even know their complains email address, how ***********!