Inhumane behavior towards clients experience loss through crime

I kindly urge Miway to assist in training their claim administrators and assessors to deal with clients experiencing loss resulting from crime in a dignified and humane manner. The service I received resulted in secondary trauma through their line of questioning. There was an overall insinuation that I might have **** under oath. This is unbecoming and not pleasant, since we have a contractual obligation where clients ensure the payment of premiums and we expect insurance companies to assist in protecting their clients as well. Kindly treat your clients with respect and dignity as no one anticipates that they would be victims of crime especially a home invasion which could have resulted in the loss of life. All documentation was produced, however the treatment I received was disappointing and I hope this can be looked into and not be repeated in future.