LB
Leslie B
1 reviews | Active since Jan 2018
01 May 2024, 10:07
Infuriating service
I have contacted Miway multiple times about the message that i keep getting about not having confirmation of my tracking device and therefor i and my husband are not covered. we have shared the certificate received from the tracking company and yet this issue is not being resolved.
Helpful (0)
Replies (3)0
Replies (3)
MiWay Insurance's replyOfficial
01 May 2024, 10:08We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply01 May 2024, 10:08
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
LB
Leslie B's updateReviewer Update
06 May 2024, 07:12Hi, i still dont have closure on this issue. please assist urgently.
LB
Leslie B's update06 May 2024, 07:12
Reviewer Update
Hi, i still dont have closure on this issue. please assist urgently.
LB
Leslie B's updateReviewer Update
09 May 2024, 08:046 Business days later and the entire issue has still not resolved. cartrack certificate of installation was provided, indicating that the unit of the 1 car was upgraded as required. and yet we are still being told that we have no cover because the upgrade has not been confirmed!!
LB
Leslie B's update09 May 2024, 08:04
Reviewer Update
6 Business days later and the entire issue has still not resolved. cartrack certificate of installation was provided, indicating that the unit of the 1 car was upgraded as required. and yet we are still being told that we have no cover because the upgrade has not been confirmed!!