DW
Darren W
1 reviews | Active since Aug 2020
11 Jan 2021, 13:18
Inefficient Service
C*** I have been trying to get hold of someone competent in your claims department who can assist with my query but there is either no answer or “someone” is going to call me back. I don’t believe that Miway is living up to their slogan at this point in time.
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
11 Jan 2021, 13:37We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. Best regards, The MiWay Team
MiWay Insurance's reply11 Jan 2021, 13:37
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. Best regards, The MiWay Team
DW
Darren W's updateReviewer Update
11 Jan 2021, 14:39I don’t need an automated reply. Please have someone call me urgently as both your messaging centre and claims team are dropping the call before I can even speak to anyone.
DW
Darren W's update11 Jan 2021, 14:39
Reviewer Update
I don’t need an automated reply. Please have someone call me urgently as both your messaging centre and claims team are dropping the call before I can even speak to anyone.