BD
Belinda Dietz-Grobler
1 reviews | Active since Sept 2016
25 Jun 2019, 13:34
Inefficiencies of their system unacceptable
Since moving home on 14 June 2019 we have been trying to update our details with Miway. Every time they have a 'system issue' and will phone us back. 11 days later and we are still no further. Contacting them doesn't help because "the error has been escalated" but we are not insured now.
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Replies (2)
MiWay Insurance's replyOfficial
25 Jun 2019, 13:38Please accept our sincere apology for not getting things right the first time around and for any inconvenience you have experienced – we assure you that this is not the MiWay way! We have passed your note on to the right team and an agent will be in touch soonest to assist. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply25 Jun 2019, 13:38
Official
Please accept our sincere apology for not getting things right the first time around and for any inconvenience you have experienced – we assure you that this is not the MiWay way! We have passed your note on to the right team and an agent will be in touch soonest to assist. Best regards,
The MiWay Team
The MiWay Team
BD
Belinda Dietz-Grobler's updateReviewer Update
25 Jun 2019, 13:45Good afternoon,
Unfortunately I am not feeling better by receiving a generic response.
Not only did you not get it right the first time around, it's been 11 days!
Unfortunately I am not feeling better by receiving a generic response.
Not only did you not get it right the first time around, it's been 11 days!
BD
Belinda Dietz-Grobler's update25 Jun 2019, 13:45
Reviewer Update
Good afternoon,
Unfortunately I am not feeling better by receiving a generic response.
Not only did you not get it right the first time around, it's been 11 days!
Unfortunately I am not feeling better by receiving a generic response.
Not only did you not get it right the first time around, it's been 11 days!