1 reviews | Active since Apr 2016

26 Oct 2017, 14:30

Increased premium insurance amount

I'm very disappointed about Miway insurance did to me...i thought you're professionals... My monthly premium has increased without my knowledge i was paying R1066 and now it is increased to R1365 so suprising and during application i was told that the amount will be fixed...someone must explain fix this mess before i cancel my policy and another thing this month you debited me twice..wow its about money right...i need explanations Policy number:Policy number: ********** 8 Cell: ********** 465

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Replies (3)
MiWay Insurance
MiWay Insurance's reply26 Oct 2017, 14:45
Official

We're so sorry to hear that you feel this way and we assure you that it's never our intention to cause you any hassles. We've passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

's update26 Oct 2017, 16:01
Reviewer Update
Thanks to Miway team for allaying frustrations and confusions...Im happy to say keep up the good work.....Remember clients are the source for advertising yours services
MiWay Insurance
MiWay Insurance's reply21 Nov 2017, 16:08
Official

We are sorry to hear that your annual policy review has upset you. Adelaide has since called to adjust your policy to better suit your needs and we urge you to give us a call if there’s anything else we can assist with.

Kind regards,
The MiWay Team