SZ
Sibonginkosi Z

1 reviews | Active since Aug 2014

31 Jan 2019, 16:33

Incorrectly listed on ITC -MiWay Insurance

I cancelled my insurance policy in March 2016 with Miway and received a cancellation confirmation letter. To my surprise I recently found out that Miway has listed me on ITC. I called on the 29 January 2019 to enquire and the consultant advised that my account was closed and his unsure as to why I have been listed. To date I have not received any feedback with regards to clearing my name.

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Replies (5)
MiWay Insurance
MiWay Insurance's reply31 Jan 2019, 16:36
Official
We’re so sorry to hear that your recent experience with us has not been a pleasant one! One of our agents will be in touch to discuss your concerns with you in more detail and to see how we can make things right. Best regards,
The MiWay Team
SZ
Sibonginkosi Z's update01 Feb 2019, 10:02
Reviewer Update
Good day, thank you for the response. I'm currently awaiting the agent's call.
MiWay Insurance
MiWay Insurance's reply01 Feb 2019, 10:32
Official
We have passed your feedback on to the right team and someone will be in touch to assist you.

Best regards,
The MiWay Team
 
SZ
Sibonginkosi Z's update19 Mar 2019, 13:28
Reviewer Update
I have not received any update regarding this matter.
MiWay Insurance
MiWay Insurance's reply23 Mar 2019, 12:41
Official
We have passed your feedback on to the right team and someone will be in touch to assist you.

Best regards,
The MiWay Team